Loading…
This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
Oman Property is the data controller for the personal data collected through this website.
A Data Protection Officer has not yet been published. Please use the contact details above in the meantime.
We collect information you provide directly to us, such as your name, email address, phone number and any content you submit through enquiries or saved searches.
We use your information to provide and improve our services, communicate with you, and comply with our legal obligations.
We process your data on the following bases: your consent (marketing communications, optional analytics and AI-assisted features); performance of a contract or steps taken at your request (answering your enquiry, arranging viewings); compliance with legal obligations (record keeping under the Real Estate Law); and our legitimate interests in operating and securing the platform.
We do not sell your personal information. We may share information with licensed agents or developers to fulfil your enquiries.
Some of our service providers process data outside Oman, including AI and email delivery providers and our vector search database. We only transfer personal data where the recipient provides protection equivalent to the Oman Personal Data Protection Law, and we ask for your specific consent before processing your enquiry with AI systems.
Active accounts: kept until you delete them. Inactive accounts: 2 years of inactivity. Enquiries: 5 years. Viewing requests: 5 years. Saved searches: 1 year of inactivity. Notifications: 90 days. Consent records: kept as proof of consent. Deleted accounts are erased or anonymised after a 30-day grace period.
We use cookies and similar technologies to operate the site, remember your preferences and analyse traffic.
You may access, update or delete your personal information at any time by contacting us.
Use the “Your data & privacy” section of your dashboard to download or delete your data, or contact our Data Protection Officer. We respond to written requests within 45 days and do not charge a fee.
If you are not satisfied with how we handle your data you may lodge a complaint with the Ministry of Transport, Communications and Information Technology (MTCIT), the supervisory authority for the Personal Data Protection Law in the Sultanate of Oman.
We use automated tools, including AI assistants, to help answer property questions and recommend listings. These tools do not make decisions that have legal effects on you without human involvement. You can decline AI processing at any time.
Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact our Data Protection Officer so we can remove it.
We use role-based access control, multi-factor authentication for privileged accounts, encryption in transit, audit logging and rate limiting to protect personal data.
For privacy-related questions, please contact us at the address listed on our Contact page.
We may update this policy from time to time. The latest version will always be posted on this page.